Retail. Shrink: stock lost to theft, damage and counting errors.

Grip reads sales, stock counts and orders, store by store, and names the margin lost on shelves and in stockrooms, in AED.

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USD 112.1 billionLost to shrink by US retailers in 2022, 1.6% of their sales.

Backed by research

Source: National Retail Federation, National Retail Security Survey 2023 (report page, 26 September 2023). The NRF National Retail Security Survey found the average shrink rate among responding US retailers rose to 1.6% of sales in FY2022 from 1.4% in FY2021, equal to $112.1 billion when applied to total 2022 US retail sales.

3 workflows

Where we start.

9 of 128 changes other retail companies made. Open one to see the company.

Cash and working capital

Slow lines cleared while they still sell, doubtful rents still collected.

ReadsPurchase orders and supplier termsRent reserved per tenant and the dateCash received against reserved balances per monthOrder export with payment method and final status

List the slow lines and the oldest stock, clear them while they still sell, and stop reordering them.

Proven at Dollar Tree

Source: Dollar Tree, Inc., Form 10-K for fiscal year ended 31 January 2026 (fiscal 2025).

Keep chasing every tenant whose rent you marked doubtful, and report each quarter what came back against the reserve.

Proven at Regency Centers

Source: Regency Centers Corporation, Form 10-K for fiscal year 2021 (filed 17 February 2022).

Compare how often cash-on-delivery orders fail against prepaid ones, and price the move to prepaid.

Proven at Jumia Technologies

Source: Jumia Technologies AG, Annual report on Form 20-F for fiscal year 2025.

Sales and demand

Sales changes split into visitors, conversion and spend per basket.

ReadsOnline orders by fulfilment method and storeStore sales by catchmentPOS transactions and items by store and dayDoor counter data, price-change log

Count how many online orders your stores pick, pack or hand over before putting more money into online.

Proven at Majid Al Futtaim

Source: Majid Al Futtaim Holding LLC, Annual Report and Accounts 2025 (incl. FY2025 consolidated financial statements).

Split each store's sales change into visitors, share who buy and spend per basket, to see which one moved.

Proven at Dollar Tree

Source: Dollar Tree, Inc., Form 10-K for fiscal year ended 31 January 2026 (fiscal 2025).

Send shoppers regular reports on what they buy before asking them to shift visits to quieter hours.

Backed by research

Source: American Economic Review, Jessoe and Rapson, "Knowledge is (Less) Power: Experimental Evidence from Residential Energy Use", AER 104(4) (2014), doi 10.1257/aer.104.4.1417.

Operations

Stock counted and gaps priced, daily orders placed from each store's sales.

ReadsStore orders and who placed themSales and stock by item by store by dayStock count sheetsPOS sales and stock ledger

Let the system place each store's daily order from its sales and stock, keeping fresh shelves full with less waste.

Proven at Pick n Pay Stores

Source: Pick n Pay Stores Limited, Pick n Pay Integrated Annual Report 2026.

Count stock regularly, record the gap between books and shelves, and price the loss.

Proven at Petco Health and Wellness

Source: Petco Health and Wellness Company, Inc., Form 10-K for fiscal year ended 31 January 2026, critical accounting estimates (inventory valuation and shrink reserves).

Add self-service checkouts, so staff freed from tills can restock and serve customers.

Proven at Falabella

Source: Falabella S.A., Memoria Anual 2025 (Falabella S.A. annual report 2025).

The money at stake.

Public figures, each with its company and year. An estimate is marked.

SAR 3.2 billion

A Saudi electronics retailer's customer instalment loans at the end of 2025.

Proven at United Electronics

Source: United Electronics Company (eXtra), Consolidated financial statements for the year ended 31 December 2025 and independent auditor's report. eXtra carried SAR 3,173.3 million of net investment in Islamic financing contracts with customers at 31 December 2025 against a SAR 127.1 million expected-credit-loss allowance, which its auditor made a key audit matter.

USD 957 million

A US department store group's write-downs in fiscal 2023, mainly on stores to close.

Proven at Macy's

Source: Macy's, Inc., Form 10-K for fiscal year ended 31 January 2026 (fiscal 2025). Macy's booked $957 million of non-cash asset impairments in fiscal 2023, $88 million in 2024 and $160 million in 2025, mainly on about 150 stores planned for closure under its Bold New Chapter strategy, while it reinvests in 125 "reimagined" go-forward stores.

At one of our clients.

Client name withheld.

A retail business in Dubai

4 months

to the leading brand in its category in Dubai

The problem: A new business to launch and run from its first day.
What we did: It ran on AI agents from day one: customer service on WhatsApp, purchase orders and the supply chain.

Grip at work

What your Grip looks like.

A sample company, in AED. Yours is built from your own files.

What waits on each person today, one click from where to act. Sample figures.

What we stand on

01Money first

Every project shows the revenue, cost or cash it is worth, in your currency, from your own files, before you agree to it.

02Every project has proof

Every project runs on a client's Grip, was designed on our own Grip, or comes from a play a named company published, with the document we read it in.

03Your systems as they are

We read the systems you already use. Nothing to move, replace or clean up first.

04Value and money found in 2 weeks

A two-week pilot on one department, your first project live and its money delivered by Day 30, then one fixed monthly fee.

Questions

What retail companies ask first.

Three answers, each with one public figure, its company and its document.

Question 1How can AI reduce shrink and slow stock in retail?

AI reads sales, stock counts and orders, store by store, and names the margin lost on shelves and in stockrooms, in AED. For scale: SAR 3.2 billion, A Saudi electronics retailer's customer instalment loans at the end of 2025 (United Electronics).

SAR 3.2 billionA Saudi electronics retailer's customer instalment loans at the end of 2025.

Proven at United Electronics

Question 2What does an AI transformation programme in retail start with?

It starts with the revenue, cost and cash you are losing today, read from the systems you already use. One workflow goes first, usually cash and working capital, read from purchase orders and supplier terms and rent reserved per tenant and the date.

Question 3How fast do retail companies see results from AI?

A two-week pilot on one department finds the value and money in your own data before you commit. Your first project goes live, and its money is delivered, by Day 30.

The Perspace symbol resting on the water at blue hour

Start with one workflow.

Tell us what you want to fix. In a two-week pilot we find the value and money before you commit.

Discuss your business →See how we work →