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Industries / Security services

Security services. Revenue: monitoring contracts lost, unsold or never repriced.

Grip reads guarding contracts, alarm accounts and call-out logs, site by site, and names the price rises and contracts never sold, in AED.

USD 40 millionYearly revenue one US alarm company says each extra 1% of customer losses costs; its losses rose to 13.1% in 2025.
Proven at ADT

Source: ADT Inc., Form 10-K for fiscal year 2025. ADT's gross customer revenue attrition rose to 13.1 percent in 2025 from 12.7 percent, driven by non-payment and voluntary disconnects; ADT says a 1 percent change is worth about 40 million dollars of annual recurring revenue.

3 workflows

Where we start.

9 of 30 changes other security services companies made. Open one to see the company.

01

Price and margin

Yearly price reviews, monitoring sold at installation, dealer charge-backs collected.

ReadsMonitoring contracts and price clausesBilling history per subscriberDealer and installer agreementsAccount purchase payments
Review and raise prices on existing contracts every year, not just for new customers.
Proven at Verisure

Source: Verisure plc, Verisure plc Annual Report 2025.

Write a charge-back into every dealer account purchase for first-year cancellations, and check you actually collect it.
Proven at ADT

Source: ADT Inc., Form 10-K for fiscal year 2025.

Count every alarm sold without a monitoring contract, and sell one at installation instead.
Proven at Napco Security Technologies

Source: Napco Security Technologies, Inc., Form 10-K for fiscal year ended 30 June 2026.

02

Sales and demand

Cancellations read by reason and year won, save offers where they work.

ReadsInstallation job costsSales commissions, monthly recurring invoices by customerAccount list with start dateContract term and channel
Work out how many months each alarm customer takes to repay the cost of winning and installing it, by channel.
Proven at Verisure

Source: Verisure plc, Verisure plc Annual Report 2025.

Group alarm accounts by year won, follow cancellations past the first term, and renew early.
Proven at Monitronics International

Source: Monitronics International, Inc., Form 10-K for fiscal year 2019 (filed 30 March 2020).

Read every cancellation by reason and month, and put a save offer on the reasons you can save.
Proven at ADT

Source: ADT Inc., Form 10-K for fiscal year 2025.

03

Operations

False alarm sites ranked and repriced, avoidable technician visits cut.

ReadsField service tickets and visit reasonsRemote diagnostic logsAlarm signal log by siteOperator handling time
Split technician visits by whether a customer could have done the job, and cut them.
Proven at Verisure

Source: Verisure plc, Verisure plc Annual Report 2025.

Rank monitored sites by false alarms and call-outs, and fix, reprice or charge the few that cause most.
Backed by research

Source: Security Industry Alarm Coalition (SIAC); author J. Kuhns, K4 Associates / UNC Charlotte, Assessing the effectiveness of the model alarm ordinance: a case study of four law enforcement agencies (April 2022).

Take every order in as data, and route it to the plant best set up for it.
Proven at Cimpress

Source: Cimpress plc, Form 10-K for fiscal year ended 30 June 2026.

The money at stake.

Public figures, each with its company and year. An estimate is marked.

USD 1.5 billion

A US cash logistics company's smart safe and monitoring revenue in 2025.

Proven at The Brink's Company

Source: The Brink's Company, Form 10-K for fiscal year ended 31 December 2025. DRS and AMS revenues were approximately 1.5 billion US dollars in 2025, up from 1.2 billion in 2024 and 1.0 billion in 2023; AMS includes cash forecasting, cash optimisation and remote monitoring.

USD 33.8 million

A US security robot maker's net loss in 2025, with its survival in doubt.

Proven at Knightscope

Source: Knightscope, Inc., Form 10-K for fiscal year 2025 (filed 27 March 2026). Knightscope lost USD 33.8 million in 2025 (USD 31.7 million in 2024), had an accumulated deficit of USD 227.0 million and depends on new fundraising; its auditor raised substantial doubt about it continuing as a going concern.

Grip at work

What your Grip looks like.

A sample company, in AED. Yours is built from your own files.

Three numbers for the whole company, with the chart under each. Sample figures.

What we stand on
01Money first

Every project shows the revenue, cost or cash it is worth, in your currency, from your own files, before you agree to it.

02Every project has proof

Every project runs on a client's Grip, was designed on our own Grip, or comes from a play a named company published, with the document we read it in.

03Your systems as they are

We read the systems you already use. Nothing to move, replace or clean up first.

04Value and money found in 2 weeks

A two-week pilot on one department, your first project live and its money delivered by Day 30, then one fixed monthly fee.

Questions

What security services companies ask first.

Three answers, each with one public figure, its company and its document.

Question 1How can AI reduce alarms sold without monitoring in security services?

AI reads guarding contracts, alarm accounts and call-out logs, site by site, and names the price rises and contracts never sold, in AED. For scale: USD 40 million, yearly revenue one US alarm company says each extra 1% of customer losses costs; its losses rose to 13.1% in 2025 (ADT).

USD 40 millionYearly revenue one US alarm company says each extra 1% of customer losses costs; its losses rose to 13.1% in 2025.
Proven at ADT

Source: ADT Inc., Form 10-K for fiscal year 2025. ADT's gross customer revenue attrition rose to 13.1 percent in 2025 from 12.7 percent, driven by non-payment and voluntary disconnects; ADT says a 1 percent change is worth about 40 million dollars of annual recurring revenue.

Question 2What does an AI transformation programme in security services start with?

It starts with the revenue, cost and cash you are losing today, read from the systems you already use. One workflow goes first, usually price and margin, read from monitoring contracts and price clauses and billing history per subscriber. For scale: USD 1.5 billion, A US cash logistics company's smart safe and monitoring revenue in 2025 (The Brink's Company).

USD 1.5 billionA US cash logistics company's smart safe and monitoring revenue in 2025.
Proven at The Brink's Company

Source: The Brink's Company, Form 10-K for fiscal year ended 31 December 2025. DRS and AMS revenues were approximately 1.5 billion US dollars in 2025, up from 1.2 billion in 2024 and 1.0 billion in 2023; AMS includes cash forecasting, cash optimisation and remote monitoring.

Question 3How fast do security services companies see results from AI?

A two-week pilot on one department finds the value and money in your own data before you commit. Your first project goes live, and its money is delivered, by Day 30. For scale: USD 33.8 million, A US security robot maker's net loss in 2025, with its survival in doubt (Knightscope).

USD 33.8 millionA US security robot maker's net loss in 2025, with its survival in doubt.
Proven at Knightscope

Source: Knightscope, Inc., Form 10-K for fiscal year 2025 (filed 27 March 2026). Knightscope lost USD 33.8 million in 2025 (USD 31.7 million in 2024), had an accumulated deficit of USD 227.0 million and depends on new fundraising; its auditor raised substantial doubt about it continuing as a going concern.

The Perspace symbol resting on the water at blue hour

Start with one workflow.

Tell us what you want to fix. In a two-week pilot we find the value and money before you commit.