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Industries / Software and SaaS

Software and SaaS. Cost: implementation work sold below what it costs.

Grip reads subscriptions, project timesheets and invoices, customer by customer, and names the services delivered below cost, in AED.

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USD 337 millionLost by one US software company on its implementation and services work in its 2026 year.
Proven at Salesforce

Source: Salesforce, Inc., Form 10-K for the fiscal year ended 31 January 2026. Salesforce's professional services and other revenues were USD 2,137 million in fiscal 2026 against USD 2,474 million of cost, a gross loss of about USD 337 million, while subscription and support earned USD 39,388 million on USD 6,796 million of cost.

3 workflows

Where we start.

9 of 26 changes other software and SaaS companies made. Open one to see the company.

01

Price and margin

Services costed against their price, cloud moves and automated work priced properly.

ReadsMaintenance contracts and renewal pricesSaaS price listSeats billed by customer by monthUsage and credit consumption by customer
Set 5 years of cloud subscription against 5 years of the maintenance it replaces before moving each customer.
Proven at Tyler Technologies

Source: Tyler Technologies, Inc., Form 10-K for the fiscal year ended 31 December 2025.

Add a usage charge beside the seat price for the work your AI features do, and track both revenues.
Proven at PagerDuty

Source: PagerDuty, Inc., Form 10-K for fiscal year ended January 31, 2026 (filed 12 March 2026).

Work out each customer's hosting cost, so every plan still makes money after the cloud bill.
Proven at Snowflake

Source: Snowflake Inc., Form 10-K for the fiscal year ended 31 January 2026.

02

Cash and working capital

Annual billing upfront, milestone sign-offs chased, invoices timed to budget years.

ReadsProject plans with milestonesAcceptance certificates, invoices and receiptsReceivables ageing by customerBilling schedule by customer
List each milestone with the dates it was done, signed off and paid, and chase retentions held back.
Proven at Tyler Technologies

Source: Tyler Technologies, Inc., Form 10-K for the fiscal year ended 31 December 2025.

Map each government customer's budget year and approval steps against your invoice dates, so cash arrives when funds are released.
Proven at Alef Education

Source: Alef Education Holding PLC, Integrated Annual Report 2024 (incl. consolidated financial statements).

Move monthly customers onto paying a year upfront, so they fund you, not the bank.
Proven at Salesforce

Source: Salesforce, Inc., Form 10-K for the fiscal year ended 31 January 2026.

03

Operations

Implementations tracked against promised dates, releases widened in careful steps.

ReadsRelease and deployment logsError and crash telemetry by releaseImplementation project plans with promised go-live datesActual go-live dates and services hours by customer
Release updates to a small group first, check for errors, then widen the release gradually.
Proven at CrowdStrike Holdings

Source: CrowdStrike Holdings, Inc., Channel File 291 Incident: Root Cause Analysis (6 August 2024).

Track every customer implementation against the go-live date and cost you promised, and fix late steps before credits follow.
Proven at Guidewire Software

Source: Guidewire Software, Inc., Form 10-K for fiscal year ended 31 July 2026.

Send routine customer questions to AI first, report what it resolves beside satisfaction, and give your team the hard cases.
Proven at The Sage Group

Source: The Sage Group plc (LSE: SGE), Annual Report and Accounts 2025 (year to 30 September 2025).

The money at stake.

Public figures, each with its company and year. An estimate is marked.

USD 8.3 billion

A US software company's customer payments received in advance at end 2025.

Proven at ServiceNow

Source: ServiceNow, Inc., Form 10-K for the fiscal year ended 31 December 2025. ServiceNow's subscriptions are generally paid in advance of provisioning; current deferred revenue was USD 8,314 million at 31 December 2025 against 2025 revenue of USD 13,278 million.

USD 5 billion

A US workplace software company's advance payments from customers, early 2026.

Proven at Workday

Source: Workday, Inc., Form 10-K for the fiscal year ended 31 January 2026. Workday's subscription contracts typically run three years or longer, are generally noncancelable and are generally invoiced annually in advance; unearned revenue was USD 5,010 million at 31 January 2026.

Grip at work

What your Grip looks like.

A sample company, in AED. Yours is built from your own files.

What waits on each person today, one click from where to act. Sample figures.

What we stand on
01Money first

Every project shows the revenue, cost or cash it is worth, in your currency, from your own files, before you agree to it.

02Every project has proof

Every project runs on a client's Grip, was designed on our own Grip, or comes from a play a named company published, with the document we read it in.

03Your systems as they are

We read the systems you already use. Nothing to move, replace or clean up first.

04Value and money found in 2 weeks

A two-week pilot on one department, your first project live and its money delivered by Day 30, then one fixed monthly fee.

Questions

What software and SaaS companies ask first.

Three answers, each with one public figure, its company and its document.

Question 1How can AI reduce implementation sold below cost in software and SaaS?

AI reads subscriptions, project timesheets and invoices, customer by customer, and names the services delivered below cost, in AED. For scale: USD 337 million, lost by one US software company on its implementation and services work in its 2026 year (Salesforce).

USD 337 millionLost by one US software company on its implementation and services work in its 2026 year.
Proven at Salesforce

Source: Salesforce, Inc., Form 10-K for the fiscal year ended 31 January 2026. Salesforce's professional services and other revenues were USD 2,137 million in fiscal 2026 against USD 2,474 million of cost, a gross loss of about USD 337 million, while subscription and support earned USD 39,388 million on USD 6,796 million of cost.

Question 2What does an AI transformation programme in software and SaaS start with?

It starts with the revenue, cost and cash you are losing today, read from the systems you already use. One workflow goes first, usually price and margin, read from maintenance contracts and renewal prices and saaS price list. For scale: USD 8.3 billion, A US software company's customer payments received in advance at end 2025 (ServiceNow).

USD 8.3 billionA US software company's customer payments received in advance at end 2025.
Proven at ServiceNow

Source: ServiceNow, Inc., Form 10-K for the fiscal year ended 31 December 2025. ServiceNow's subscriptions are generally paid in advance of provisioning; current deferred revenue was USD 8,314 million at 31 December 2025 against 2025 revenue of USD 13,278 million.

Question 3How fast do software and SaaS companies see results from AI?

A two-week pilot on one department finds the value and money in your own data before you commit. Your first project goes live, and its money is delivered, by Day 30. For scale: USD 5 billion, A US workplace software company's advance payments from customers, early 2026 (Workday).

USD 5 billionA US workplace software company's advance payments from customers, early 2026.
Proven at Workday

Source: Workday, Inc., Form 10-K for the fiscal year ended 31 January 2026. Workday's subscription contracts typically run three years or longer, are generally noncancelable and are generally invoiced annually in advance; unearned revenue was USD 5,010 million at 31 January 2026.

The Perspace symbol resting on the water at blue hour

Start with one workflow.

Tell us what you want to fix. In a two-week pilot we find the value and money before you commit.

Discuss your business →See how we work →